Yes, definitely! Communication is key to ensuring we meet your expectations. If you have any special requests or specific areas you’d like the team to focus on, leaving a note is a great way to communicate that. However, if your request requires additional time or falls outside the standard service, we recommend reaching out to our office directly. This allows us to properly adjust the schedule and ensure that the team has enough time to complete the job to perfection.
After the first cleaning, we always follow up with our clients to gather feedback. We understand that every client has unique needs, preferences, and expectations, so the more information you provide, the better we can tailor our services to you. Whether it’s a specific cleaning method or a particular area you want extra attention on, your feedback is invaluable in helping us improve and meet your standards.
Our team strives to deliver impeccable service, but we understand that occasional misunderstandings can happen—we’re only human, after all! That’s why we always welcome the opportunity to address any concerns and enhance our service. Your satisfaction is our top priority, and we’re committed to delivering the best possible cleaning experience.