Getting Started
What Kind of Services Do You Offer?
Frisco Maids offers the following type of cleaning service:
- Regular Scheduled Cleaning:
- Weekly
- Bi-weekly
- Monthly (every four weeks)
- Regular Clean
- Detail Clean
- Move In/Out
- Other (We accommodate any type of clean. For any customer cleaning, just let us know what you need)
Do you Offer Cleaning Specials, Discounts or Coupons?
We sure do. Just ask about or specials.
Do you Bring the Cleaning Supplies and Equipment?
Yes, all supplies are provided . We arrive with all cleaning supplies and equipment necessary to make your home or office sparkle. We even bring our own freshly laundered soft cotton towels to clean with. You’ll be happy to know that many of our products are earth friendly and/or either unscented or low scented. If you’d like us to use your cleaning equipment or any special cleaning supplies, just let us know. We’d be happy to do so.
I’ve Never had Maid Service, How do I Get Started?
Call for a free consultation. An estimate can be provided over the phone.
Many people prefer an initial detail cleaning to start, then switch to routine cleaning service at a frequency that suits them. House cleaning is hard work, and a first detail cleaning is by far the most labor intensive as we are bringing a house up to sparkling clean. After the first deep cleaning, it will take much less time (on an ongoing basis) to maintain that new high level of cleanliness.
We can also do a first time regular cleaning. Even though less time than a detail cleaning, it requires much more work than a scheduled, reoccurring regular clean. Rest assured, no matter how we start, we don’t mess around with clean.
How do I Get Ready Or Prepare For The Cleaning?
First, discuss your wants and needs with the office to make sure your home specifics are well documented and clear. Make sure you inform us of any pet instructions, keys, alarms or other specifics about your household. If there are any trouble areas, or pet peeves, you should mention at this time so we can bring any special cleaning supplies and be prepared to address these issues on our first visit.
It’s fine to have a “To Do” list. Just email us at the office so we can make sure the schedule enough time to ensure it can get done. We are happy to address very specific items even room by room.
Hand down, clutter is the #1 thing that slows us down. Our professional house cleaners are ready to go right when we get there, we really want to start that dirty work, but first we have to pick up all the newspapers, magazines, the 500 Lego’s your kids left out, bobby pins on the bathroom floor, cups and glasses, dirty dishes, clothing and shoes strewn all over that needs to be picked up and put away, before we even can start to clean.
Knick knacks are closely related to clutter. Now, I realize that knick-knacks can be treasured above all else, but knick-knacks are clutter as well, and just the fact that you have all these treasures causes extra dust and grime to built up in the general area. (It takes quite a bit of time to pick up and wipe down those 30 miniature vases on your shelf, so I know you most likely do not clean it very frequently, if at all)
We don’t mind picking all the stuff up- hey, don’t forget we are getting paid for it. But it is not the most effective use of your money and the time we should be spending on the real reason you hired us to come to your home.
Does this make sense?
What task is more important to you? Picking up little Nicole and Danielle’s clothes and the dishes in their rooms, and Tommy’s toy cars and lego’s, or really scrubbing that bathroom till it sparkles?
Of course, we do pick up all the clutter we find, it’s part of our job. But please be aware that it will cause your cleaning to take a bit longer, if the amount of clutter is excessive.
Can I Leave a Note for the Team?
Yes. Communication is always a good idea. Though for requests that may take a longer amount of time, let us know herein the office. We want to make sure enough time is allocated in order to do ensure the job done perfectly.
We contact all of our clients after their initial cleaning to ask for feedback. Every client has different wants, needs, and expectations, so the more communication the better.
Our employees strive to provide impeccable service, but we are human and misunderstandings happen occasionally.
We welcome the opportunity to improve our service to you.
Can I get a Gift Certificate?
Of course. House cleaning is a wonderful gift. We provide gift certificates for a house or office, condo, apt. in any amount of time you desire. Just send us an e-mail or call and we’ll get it set up right away.