Yes. Communication is always a good idea. Though for requests that may take a longer amount of time, let us know herein the office. We want to make sure enough time is allocated in order to do ensure the job done perfectly.
We contact all of our clients after their initial cleaning to ask for feedback. Every client has different wants, needs, and expectations, so the more communication the better.
Our employees strive to provide impeccable service, but we are human and misunderstandings happen occasionally.
We welcome the opportunity to improve our service to you.